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Salesforce. The #1 AI CRM.

Humans and agents drive customer success together.

Agentforce transforms Sales, Service, Commerce, Marketing, IT, and more by uniting apps, data, and agents on one trusted platform.

Wiley

Phil Hess

SVP, CRM Platforms, Wiley

OpenTable

George Pokorny

SVP, Global Customer Success, OpenTable

FedEx

Mark Colombo

Enterprise Vice President, Strategy

PepsiCo

Tracy Matis

VP, Strategy & Transformation

Grow fast with our free CRM.

See value from day one with our free, all-in-one CRM built for small businesses. Stop juggling spreadsheets and disconnected apps. Bring customer activity, pipeline, marketing campaigns, and service cases into one place.

Get it for free. See full pricing

Small businesses love Salesforce
How can Agentforce help?

Agents + Humans driving Customer Success together since October 2024.

2.5M+ conversations handled by Agentforce and counting.

Everyone talks the AI talk. We're walking the walk. With 66% autonomous case resolution, 15% more marketing pipeline, and 1.8x higher lead conversion, Agentforce is the real deal. See how we did it – and how you can, too.

Salesforce is the platform
for the Agentic Enterprise.

Our deeply unified platform brings together apps, data, agents, and metadata to drive customer and employee success. With trust and governance built in, Salesforce ensures your AI and business scale securely, reliably, and with confidence.

Salesforce Platform Wheel

Agentforce 360 Platform

Voice & Channels | Model Choice | Observability & Orchestration | A2A & MCP | Context Engineering | Trust & Security | Governance | Backup & Recover | Builders & Vibes | APIs & SDKs | DevOps | Heroku

Agentforce Trust Layer

Launch faster with 16+ Agentforce solutions,
built for your industry.

Designed with industry expertise, these out-of-the-box solutions align with your workflows, data, and customer needs.

Financial Services

Connect with customers proactively to deliver AI-powered, high-value experiences.

Retail

Acquire profitable customers faster with unified, real-time data.

Healthcare & Life Sciences

Elevate your workforce with AI agents for healthier businesses.

Construction & Real Estate

Streamline processes and achieve operational excellence.

Education

Boost productivity and enhance 24/7 student support.

Professional Services

Increase client trust, recruit and retain the right talent.

Technology

Automate workflows, unify and integrate data, and thrive.

Manufacturing

Integrate all your data across a unified value chain.

See why analysts agree Salesforce should
be your Agentic AI partner.